Returns & Replacements

Every Long Open Spaces print and card is made to order just for you, so we can’t accept returns or exchanges for a change of mind, or if you picked the wrong size or finish. Please double-check your choices before you order.

If something’s wrong with your order

If your print arrives damaged, misprinted, or isn’t what you ordered, we’ll make it right. Email us at longopenspaces@gmail.com within 30 days of delivery with your order number and a clear photo of the problem. We’ll send a free replacement or give you a full refund. You don’t need to send the item back.

Lost packages

If your order hasn’t arrived, let us know within 30 days of the expected delivery date and we’ll replace it.

Shipping address errors

If the shipping address entered at checkout was wrong or incomplete, we’re happy to reship your order once you confirm the correct address, but the new shipping cost will be charged to you.

After 30 days

We can’t accept claims made more than 30 days after delivery, or after the expected delivery date for lost packages.

Thank you for bringing a piece of the open spaces home.